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Current Tenants Portal
Quick resources for you to submit maintenance and rent receipts
Frequently Asked Questions
Have a question for us? Take a look at our F.A.Q. for common question concerning your rental

Our primary form of rent collection is pre-authorized debit. Tenants can sign up for pre-authorized debit by filling out a PAD form. Please complete this form an email a copy to us at info@axonproperties.ca. We also accept post-dated cheques which can be dropped off at our office at 221 Queen Street, Kingston during business hours. We do not accept interact e-transfers for rent collection.

Yes. To sublet we will need you to fill out a sublet administration form. Please complete the form and email it to us at info@axonproperties.ca.
To assign your lease please send us an email at info@axonproperties.ca to notify us of your intentions. Please also have the tenant you are wishing to assign your lease to fill out a rental application at axonproperties.ca/available-rentals.

The best and fastest way to have your maintenance concern addressed is to submit a request online through our maintenance request form.

We have an emergency maintenance dispatch service if you call us at 613-417-3365. A maintenance emergency is for flooding or lack of heat.

If you plan to move out of your unit at the end of your lease term please complete an N9 form.

Please email the completed document to info@axonproperties.ca. If you wish to stay in your unit you can either go on as a month to month tenant or we can sign a new lease with you. If you wish to sign a new lease with us please email us at info@axonproperties.ca and we will send you a new lease template.

All information regarding signing up for utilities accounts can be found online at utilitieskingston.com or by calling Utilities Kingston at 613-546-1181.
City of Kingston Waste & Recycling collection calendar is available online at: cityofkingston.ca/resident/garbage-recycling/waste-tools/calendar

The best and fastest way to have your maintenance concern addressed is to submit a request online through our request rent receipt form.

If you are locked out of your apartment and would like an Axon Property Management representative to let you back in please call our Maintenance Emergency Dispatch Line at 613-417-3365. On the message please clearly state your name, property address, a cell phone number to reach you at. We will be in touch from there. Please note that during regular business hours we will charge a service call fee of $45 plus HST for a representative to come. During evenings (after 5pm), weekends and holidays we will charge a service call fee of $90 plus HST for a representative to come.
a) No garbage or furniture left behind in your unit. Garbage needs to be properly disposed of to avoid any disposal charges.
b) All appliances must be emptied and cleaned.
c) Full unit must be left in a cleaned & immediately rentable condition.
d) Utility account closed on the last day of the month.

While we do expect to do some cleaning, painting, and maintenance, it is your responsibility to make sure the checklist is complete.

If we are required to clear garbage, remove furniture, or do any cleaning or repairs beyond typical work needed when a turnover of tenants occurs this will be billed back to all tenants. Please remember that every person named in the lease is responsible, so you need to make sure as a group that the checklist is completed. There are also additional administrative charges that come if Utility accounts are not closed on the last day of the month so please follow the instructions well here to avoid these charges.